Curriculum standards have been developed with direct involvement of business and industry. These standards serve as the industry-validated specifications for each occupational program. The TCSG guarantee to every one of our students is this:
If one of our graduates educated under a standard program and his/her employer finds that the graduate is efficient in one or more competencies as defined in the standards, the technical college will retrain the employee at no instructional cost to the employee or the employer.
This guarantee is in effect for a period of two (2) years after graduation.
POLICY:
As a demonstration of our confidence in the quality of our Technical College programs, the
Technical College System of Georgia (TCSG) warrants every graduate of our Technical
College programs to offer a technical certificate of credit, diploma, or associate degree as
follows:
The warranty guarantees that the graduate has demonstrated the knowledge and skills and
can perform each competency identified in the industry-validated Standard or Program Guide.
Any program graduate determined to lack such competence shall be retrained at no cost to
the employer or the graduate for tuition or instructional fees.
A Warranty claim may be filed by either an employer in conjunction with a graduate or a
graduate if the individual is unable to perform one or more of the competencies contained in
the industry-validated Standard or Program Guide, including failure to pass t h e State of
Georgia required licensing examination or national licensing examination.
This warranty applies only to graduates of a technical certificate of credit, diploma, or degree program who entered the program after the mandated standards implementation date.
The warranty shall remain in effect for two years immediately following the graduation date and shall be honored by any Technical College that offers the program from which the individual graduated.
This warranty shall be issued in writing to each graduate exiting a program on or after the
mandated standards implementation date for the applicable program standard.
The Commissioner shall develop procedures for implementing this policy such that the Technical College conducting the retraining under warranty may recover the institutional costs of retraining from the Technical College that conducted the original program.
The Commissioner shall resolve any disputes pertaining to this warranty policy.
RELATED AUTHORITY:
O.C.G.A. § 20-4-11 – Powers of Board
O.C.G.A. § 20-4-14 – TCSG Established; Powers and Duties
TCSG Procedure 5.1.7p. – Warranty Claim
